Professor Albert Mehrabian - Non Verbal Statistical Formula

The Mehrabian Formula

• 
  Theory prevalent in mid-late 1900's
• The most widely reference communication statistics ALTHOUGH
• The theorist never intended the formula to be used so freely
• "Silent Messages" is a key text
• The theory highlights the importance of understanding meaning in communication by not just recognising the spoken word.

"Successful communication between people depends as much on the non-verbal message as the verbal one."  pg. 50 Lawrence, D (2000) Building Self Esteem with Adult Learners. Paul Chapman Publishing Ltd.